Do I receive root access?
Yes. You can have as much or as little access as your wish on your server.

Do you allow adult content?
Adult content is allowed as long as it is of a legal form in the United States. The website must...

Do you provide remote reboot ports?
We currently do not however since our reboots are provided free 24/7, a manual reboot is safer...

How do I access SolusVM?
You can access SolusVM for your VPS account here: http://vps.excelsiorhosting.com:5353

How do I install cPanel?
To install cpanel simply login to your VPS or dedicated server and follow these instructions:...

How do I install Softaculous?
Note: Before starting the installation make sure ionCube Loaders are enabled. For that go to...

How soon will my server be ready?
VPS accounts will be setup and completed within 24 hours, sooner if ordered during normal...

What is your payment and refund policy?
We do not offer any refunds on our VPS plans and cancelation must be made at least 7 days before...